MSST Technology Head

Responsibilities

• People management of 2 FTE on Citi side.
• Management of development / production support services on technology partner side — 5+ non-employees.
• Management of software development projects portfolio for local SST applications in accordance with corporate standards, guidelines and procedures.
• Lifecycle management of the local SST applications portfolio (6 applications).
• Management of production, COB, UAT, testing and development environments for the given applications.
• Management of relationships with local Markets and Securities Services Business and Operations leads in Kazakhstan.
• Ensure process of technology alignment with business priorities and transparent prioritization.
• 3rd party vendor management.
• Oversight vendor’s support team service and its quality.
• Perform problem management activities and incidents statistics analysis to manage possible trends and improve support quality.
• Coordination with other technology partners, including country technology and global technology teams.
• Ownership of risk and control items in the given area.
• Coordination of annual budget planning, recovery planning and other annual BAU activities for the unit.
• Contribution to the audits and external regulations review for the unit.

Qualifications

• 7-10 years’ experience in a financial / IT industry.
• Experience within financial institutions in Kazakhstan is mandatory.
• Fluent English.
• People management experience 3+ years.
• Solid understanding of software development process.
• Excellent soft skills.
• Strong project management skills.
• Knowledge of investment products.
• Ability to work under pressure.
• Experience to work in international companies is a benefit.
• Advanced Russian.