In Wheely quality is an obsession. They focus not only on high-quality standards during the journeys, but also on dealing with customers' and chauffeur's inquiries.
They are looking for a team member who understands that experience during the journey is just the tip of the iceberg, and there is also a huge invisible from the outside effort to maintain customer's satisfaction at the highest value.
Their Operations and Customer service teams resolve customers' and chauffeurs' issues, and you will be a part of a team who provides the best tools and software for their day-to-day work.
Wheely combines the luxury of chauffeur-driven cars with the world of on-demand apps to set a new standard in urban transportation. Their passengers trust them to provide a consistently premium, comfortable, and refined experience.
(GMT+3), Moscow.
Wheely expects the very best from their people, both on the road and in the office. In return, employees enjoy flexible working hours, stock options, and an exceptional range of perks and benefits.
At Wheely, we're a luxury brand on the outside, but a technology company on the inside, building the world's first Luxury-as-a-Service. We believe that time is the ultimate luxury and that modern engineering and design, combined with the industry’s highest standards of service, can unlock an unparalleled experience for our customers. From on-demand chauffeuring, concierge service, to our best-in-class app, we exist to help our clients reclaim their time by connecting them to the places and people that matter.
More than 40% of our team works in product & engineering, and both Wheely founders are technical. We are also unapologetically design centric. It’s not about A/B testing one hundred shades of blue, but crafting the perfect shade. We also take a privacy-first approach and believe that where people travel, and who they travel with, is at their discretion.
We have refused government requests to hand over journey data, and are currently developing bespoke technology to put our clients’ movements beyond even our own reach.
Backed by leading global investors, Wheely is poised for the next phase of our journey. Over the next 5-10 years, we plan to offer a full portfolio of luxury services and expand into more international cities, building on our success in London, Paris, and Dubai.
