IT Engineer

About Wheely

Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.

We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.

We have around 230 full-time employees across five offices in 4 countries, including two fully equipped call centers. All of the team is office-based.

We are looking for an IT engineer who would be responsible for maintaining and developing the tech infrastructure.

What you will be doing

• Oversight Office IT Infrastructure, such as wired and wireless networks, Internet services, video conference, telephony, and other office equipment.
• Manage SaaS tools such as Notion, Jira, Aircall, etc.
• Support Team by offering IT support, including onboarding assistance and resolving various IT-related queries; work closely with HR, Finance, and Operations teams to address their IT needs.
• Keep an accurate, up-to-date inventory of IT assets and manage their lifecycle.
• End-to-end device management and procurement, including implementation and management of MDM solutions, focusing on MacOS, iOS, and Android.
• Help conduct security audits, implement security measures like SSO, and ensure compliance across IT systems.
• Identify and implement automation solutions to streamline IT operations.

Requirements

• Previous experience as an IT Engineer, System Administrator, and IT Support roles of 3+ years in a similar scale organization.

• Previous experience in the following areas:

  • Google Workspace stack or alternatives — setup and management.
  • Linux/Windows servers — troubleshooting.

• Experience in end-to-end equipment lifecycle management.

• Experience setting up office infrastructure (Internet, networks (hardware and software), office equipment).
• Ability to write documentation or describe processes.
• Worked in a fast-growth start-up, high-tech company experience, or a top established company.
• B1 in English.

Good to have

• Experience implementing automation solutions using code or no-code approaches to enhance the efficiency of IT operations.
• Experience with Cyber Essentials, SOC2, SOC3, etc.

What We Offer

• Office-based role in Nicosia, four days a week with flexible start and finish times, plus one remote day of your choice.
• Competitive salary.
• Employee stock options plan.
• Private medical and dental insurance.
• Daily lunch allowance.
• Latest-generation MacBook Pro and 4k display.
• Professional development stipend.
• Relocation support, including visa sponsorship and allowance.

All of your personal information will be collected, stored, and processed in accordance with Wheely’s Candidate Privacy Notice.