DevOps / Site Reliability Engineer

Joom Group is an international tech-centric group of e-commerce companies founded in 2016 in Latvia. We are here to transform the largest industry in the world, global trade, making it more transparent, efficient, and technology-driven.

Today, Joom Group brings together the following businesses: Joom, a platform for shopping from all over the world; JoomPro, the first end-to-end cross-border B2B marketplace, with successful operations in Brazil and plans to expand to other markets; JoomPulse, data platform that provides analytics and recommendations for marketplace sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group’s offices are located in China, Brazil, Portugal, Latvia, and Germany, with headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses, and products.

We are currently looking for an experienced DevOps/SRE Engineer to join the Basic Infrastructure team. The team is responsible for the support and development of the company's key infrastructure components. Using IaC/CasC approaches, you will need to adapt the infrastructure to new challenges: deploy new clusters, implement new technologies, simplify troubleshooting, and improve the observability of existing components.

Technological stack: Terraform/Terragrunt + CI/CD, Python/Golang, Ansible/AWX, Docker, Linux/Ubuntu, K8s, Packer, AWS and other cloud platforms, FreeIPA/Kerberos/LDAP, Keycloak/OIDC/SSO, JFrog, Jenkins.

Requirements

• Strong knowledge of Python or Go for infrastructure task automation.
• Experience with log storage and viewing services like ELK / Loki.
• Good understanding of networking, including technologies like IPSEC and dynamic routing protocols.
• Experience with Kubernetes (K8s).
• Experience with any deployment or configuration management system: Ansible, Puppet, Chef, Terraform.
• Experience with cloud services: AWS (or similar cloud), S3.

Preferred

• Specific knowledge of how the following work: Kafka, Graphite, Grafana, Ansible, Filebeat, AWS Athena, Prometheus (VictoriaMetrics).
• Advanced developer skills.
• Knowledge of PCI DSS.

We offer

• Compensation package: base salary and performance-based bonuses.
• Office-first: flexible hours with a possibility to work remotely 52 days per year, and 22 days of paid annual leave.
• Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave.
• Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses.
• Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work.
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