Time Zone
GMT+3
Founded in 2015 and headquartered in Kuwait, UULA has become the dominant EdTech name in Kuwaiti households. Our mission is to provide access to high-quality and custom-made education to all learners in the GCC. We are currently expanding our product internationally to make this vision a reality.
Our subscription-based SaaS platform is available via iOS, Android, and web. It has disrupted traditional educational systems and won the trust of our users, earning a 72% Net Promoter Score.
The platform is passionately supported by a closely-knit team working remotely across the Middle East and Europe. But we also like to travel on a seasonal basis to work together in an “international sprint” and mini “team sprints”.
We look forward to bringing UULA to other GCC countries, developing the platform further as we fulfill our mission and continue to be a trusted success partner to students.
Culture
People who flourish at UULA are passionate about education and are inherently aligned with our values and performance-based culture:
- Judgement & Problem Solving: You can identify the root causes of issues, find their solutions, communicate them effectively, and prioritize their implementation wisely.
- Communication: You listen well, are concise in how you speak, treat others with respect, and remain calm in stressful situations.
- Impact: You are self-driven and understand the big picture, which allows you to independently determine your objectives and accomplish amazing amounts of work.
- Curiosity & Ownership: You understand that you are responsible for your own growth and are a lifelong learner that seeks out knowledge rather than waiting to receive information.
- Innovation: You can break down complex issues and are willing to challenge assumptions.
- Courage & honesty: You are willing to have honest, straightforward, and difficult conversations with colleagues today to avoid awkward situations tomorrow.
Role Description
We are looking for an experienced Product Manager to drive next-generation EdTech innovations to our platform. The Product Manager will conduct research across business units and with stakeholders to build a product roadmap which addresses user & business needs. The Product Manager will own the backlog & work with management, design, QA, & engineering squads to organize development cycles. This is a challenging role that requires passion for product development, cross-collaboration, & rigorous planning.
Responsibilities
- Advocate for the needs of the customer & translate them into business objectives & requirements for the rest of the company.
- Present and defend product ideas to stakeholders, using data-driven arguments while staying flexible to feedback.
- Drive end-to-end product development: from problem discovery and hypothesis validation to design, delivery, and post-launch analysis.
- Lead cross-functional execution: align design, engineering, analytics, and teacher/content teams on priorities and ensure timely delivery.
- Maintain a clear roadmap & backlog: set priorities and plan sprints aligned with company goals and OKRs.
- Identify opportunities for AI integration and continuously monitor new technologies.
- Define and track key metrics (retention, engagement, study time, churn) and translate insights into actionable decisions.
- Write and maintain feature requests that clearly document business requirements, product logic, and edge cases, ensuring clarity and alignment with the development team.
- Foster continuous improvements of existing features and internal processes.
Requirements
- 5+ years of product management experience with a proven track record of delivering end-to-end features (40+ features across varying complexity).
- Deep understanding of platform logic (Relationship between admin panel and client apps).
- Solid B2C product experience - preferably with complex platforms combining different types of services (content, quizzes, video, or similar).
- Hands-on experience with key metrics such as retention, engagement, churn, and study time.
- Technical fluency: understanding of backend, frontend, and mobile fundamentals; able to challenge and align with engineering decisions.
- Proficient with creating wireframes, ‘grooming’ product backlogs, writing user stories and acceptance criteria.
- Solid analytical skills: able to work with data (through analysts or independently) and convert insights into hypotheses and product decisions.
- Distinctive at organizing and prioritizing.
- High resilience and perseverance: able to handle critical feedback, rejections.
- Curiosity and growth mindset with a drive for continuous product and process improvements.
Nice to Have
- Experience working with EdTech platforms.
- Experience servicing or deep understanding of users in the Middle East (GCC Countries).
- Experience with AI-driven features or AI product integrations.
Benefits Snapshot
Beyond the competitive salary, we also offer key benefits to help create an exceptional workplace and to best equip our people for success.
Laptop Program
You can request a cutting-edge laptop from UULA. We gift it to you after you complete two years.
English Classes
Improve your English alongside your colleagues every Thursday.
Flexible Vacation
Our vacation system is country-agnostic: we have no public holidays, and instead put you 100% in control of your vacation planning. You accrue 30 Paid Time Off days (42 calendar days) over the year, and are free to use them anytime. You can also sell back unused days.
Benefits Cafeteria
You will have a 1,500 USD gross Benefits budget after successful completion of the probation period which you can spend on medical insurance, gym, or any other benefit from 7 categories of Benefits Cafeteria Menu.
Training Program
UULA sponsors the cost of learning programs, seminars, and conference trips if you are interested in pushing your development further.
What we offer along the way
- Remote work and contractual employment through an individual entrepreneur (IE).
- Annual benefits budget of $1,500 gross, which you can allocate across 7 categories in our Benefits Cafeteria Menu (medical expenses, sports, psychological services, etc.).
- Corporate English classes available from your first day, fully covered by the company.
- Professional development support, including sponsorship for learning programs, seminars, and conference attendance.
- Laptop program: Request a cutting-edge laptop from UULA, and it’s yours to keep after two years of employment.
- Flexible vacation policy with 30 paid days off (42 calendar days).
