Senior Product Manager

We offer relocation package for moving to Kazakhstan, Cyprus and self-relocation to Georgia.

Join Our Team as a Senior Product Manager!

Shape the future of the driver experience by leading product initiatives that enhance engagement, communication, and performance. Use your product expertise to optimize how drivers work, learn, and interact with the platform. You’ll drive the development of tools that streamline driver onboarding, improve in-ride algorithms, and centralize communication. Monitor key metrics like retention and online time, turning insights into impactful features. Collaborate cross-functionally with engineering, analytics, and business teams to launch scalable solutions, and define a strategic vision that transforms day-to-day operations and long-term driver satisfaction.

Responsibilities

• Optimization of Drivers’ Workplace.

Improving how drivers configure their work, study rules, and learn earning techniques. How do we store car, classes, and tariffs data?

• Centralized Communication with Drivers.

Develop, implement, and optimize a unified communication system that ensures timely information exchange between the platform and drivers, while gathering feedback for continuous service improvement.

• Improving Key Metrics.

Continuously track essential metrics such as driver online time and driver retention. Leverage data insights to identify bottlenecks and implement corrective measures.

• Launching New Features.

Identify drivers’ needs and roll out new tools and enhancements aimed at increasing their engagement and satisfaction, such as improvements to in-ride experience algorithms.

• Cross-functional collaboration.

Work closely with engineering, analytics, and business teams to develop and implement comprehensive projects that positively impact driver performance and service quality.

• Formulation of Strategic Vision.

Develop and execute a product strategy focused on improving the driver experience, including evaluating current processes and devising long-term optimization solutions.

Qualifications

Professional experience: at least 3 years of experience in product management or service development roles, preferably within mobile applications, transportation services, or similar fields emphasizing driver experience.

Analytical mindset: strong understanding of key performance indicators (such as online time and retention) with proven experience using analytics tools to assess and enhance product performance.

Cross-functional collaboration Skills: demonstrated ability to effectively work with various departments (engineering, analytics, operations) to implement integrated projects.

Strategic vision and proactivity: ability to propose and execute innovative solutions aimed at enhancing driver service quality, along with the skill to prioritize initiatives in alignment with the company’s long-term goals.

User-centric focus: deep understanding of driver needs, with the capability to translate feedback into actionable product improvements and a commitment to ensuring a seamless, efficient platform experience.

Conditions and benefits

• Stable salary, official employment.
• Health insurance.
• Hybrid work mode and flexbile schedule.
• Relocation package offered for candidates from other regions.
• Access to professional counseling services including psychological, financial, and legal support.
• Discount club membership.
• Diverse internal training programs.
• Partially or fully paid additional training courses.
• All necessary work equipment.