QA Engineer (Client Interaction Platforms)

With over 2,000 employees of 98 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience.

Your role at Exness

• We’re looking for a self-driven, detail-oriented Quality Assurance Engineer who can work well both independently and as part of a dynamic team in a fast-paced environment. Our domain is user centered around customer support, and entails working with customer support to develop a delightful user experience. This includes working on our chatbot project, on our fully customizable help center, building out the architecture of our systems responsible for a good customer support agent experience. You will have the opportunity to research and innovate new ideas in software engineering and high-performance computing.

You will

• Define and implement effective test strategies, collaborating with other team members and stakeholders.
• Create comprehensive test plans for the entire system that relate to customer support, ensuring optimal test coverage.
• Analyse and test new functional requirements in collaboration with the development team.
• Utilise a variety of testing methods and approaches to enhance the test framework and infrastructure.
• Review and contribute to automated tests, ensuring required test coverage, conducting performance testing.

What makes you a great fit

• 4+ years of proven experience as a Quality Assurance Engineer, with expertise in testing backend, frontend, and mobile native applications.
• Strong knowledge of testing processes, methodologies, approaches, and test design techniques.
• Some experience with ML applications, ideally conversational AI systems, will be considered as advantage.
• Solid knowledge of SQL and REST API.
• Experience in test automation using Python.
• The ability to take ownership of tasks and deliver results independently, even with minimal direction or unclear requirements.
• Familiarity with DevOps culture, CI/CD, Linux, Docker, Kubernetes (k8s), etc.
• At least an upper-intermediate level of English.
• Commercial experience with Python, Go, or JavaScript is a plus.
• Experience with microservices is a plus.

What we offer along the way

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops.
• Flight tickets to Cyprus, hotel or apartment accommodation for your first month, migration support, and legal help for you and your family.
• Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care.
• Generous time off, including 21 days of annual leave and paid sick leave.
• Education allowance for your children’s school and kindergarten fees.
• Access to our very own sports club with dedicated coaches, free Sanctum Club memberships for you and your spouse, corporate SUPs, jet skis, etc.
• A branded company car with a parking space near the office.
• Outstanding team-building experiences and Exness community gatherings.

Your journey after applying

• First interview with Talent Acquisition Specialist (up to 45 minutes).
• Short online English test (for non-native speakers).
• Technical Interview (up to 90 minutes).
• Final interview (1 hour).

Sounds like you? Apply.

Please note: We occasionally amend or withdraw Exness jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Exness/Exness Group companies around the world. Exness Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Exness. Anyone who demands such a fee is not an authorized Exness representative and you are strongly advised to refuse any such demand.

At Exness, we're an equal opportunity employer where every individual is valued. No matter your race, color, religion, sex, national origin, sexual orientation, gender identity or disability, we welcome you. As an international fintech company, we embrace the richness of our diverse team, respecting each individual and promoting gender equality for all genders in our workforce.