IT Engineer

What you will be doing

• Oversee Office IT Infrastructure, such as wired and wireless networks, Internet services, video conference, telephony, and other office equipment.
• Manage SaaS tools such as G-Suite, Notion, Jira, Aircall, etc.
• Support Team by offering IT support, including onboarding assistance and resolving various IT-related queries; work closely with HR, Finance, and Operations teams to address their IT needs.
• Keep an accurate, up-to-date inventory of IT assets and manage their lifecycle.
• End-to-end device management and procurement, including implementation and management of MDM solutions, focusing on MacOS, iOS, and Android.
• Help conduct security audits, implement security measures like SSO, and ensure compliance across IT systems.
• Identify and implement automation solutions to streamline IT operations.

Requirements

• Previous experience as an IT Engineer, System Administrator, and IT Support roles of 3+ years in a similar scale organization.

• Previous experience in the following areas:

  • Google Workspace stack or alternatives — setup and management.
  • Linux/Windows servers — troubleshooting.

• Experience in end-to-end equipment lifecycle management.

• Experience setting up office infrastructure (Internet, networks (hardware and software), office equipment).
• Ability to write documentation or describe processes.
• Experience in a fast-growth start-up, high-tech company experience, or a top established company.
• At least an Intermediate level of English.

Good to have:

• Experience implementing automation solutions using code or no-code approaches to enhance the efficiency of IT operations.
• Experience with Cyber Essentials, SOC2, SOC3, etc.

What we Offer

• Highly competitive compensation package.
• Medical, life, and critical illness insurance.
• Allowance for learning and development.
• Lunch allowance.
• Top-notch equipment.
• Flexible working hours with the possibility to work remotely when needed (although we're not ready to offer a fully remote position).