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Wheely

Product Analyst

в Wheely

от 210 000 ₽/мес на руки

📍 Никосия (Кипр)Помощь с переездом
Специализация
Product Analyst
Уровень
Middle
Английский
B2 — Upper-IntermediateB2 — Upper-Intermediate
Команда
1 - 5 человек

At Wheely, we're a luxury brand on the outside, but a technology company on the inside, building the world's first Luxury-as-a-Service. We believe that time is the ultimate luxury and that modern engineering and design, combined with the industry’s highest standards of service, can unlock an unparalleled experience for our customers. From on-demand chauffeuring, concierge service, to our best-in-class app, we exist to help our clients reclaim their time by connecting them to the places and people that matter.

More than 40% of our team works in product & engineering, and both Wheely founders are technical. We are also unapologetically design centric. It’s not about A/B testing one hundred shades of blue, but crafting the perfect shade. We also take a privacy-first approach and believe that where people travel, and who they travel with, is at their discretion.

We have refused government requests to hand over journey data, and are currently developing bespoke technology to put our clients’ movements beyond even our own reach.

Backed by leading global investors, Wheely is poised for the next phase of our journey. Over the next 5-10 years, we plan to offer a full portfolio of luxury services and expand into more international cities, building on our success in London, Paris, and Dubai.

We are hiring for a product analyst to support the work of the Supply team. Our team’s goal is twofold: to grow an active chauffeur base, and to uphold strict chauffeur quality standards which are the foundation of our long-term competitive advantage.

  • On the growth side, we work on improving and automating the chauffeur signup process as well as providing our Operations teams the tools to train and assess chauffeurs.
  • On the quality side, we manage an internal system for quality checks, passenger ratings and ongoing education of chauffeurs.

Stack

SQLPython

Once here you will

  • Own your role and create your own path. Connect with the team, and understand the company goals (e.g. OKRs) and your role. Align with your line manager and team about how you will contribute and any critical dependencies you’ll have.
  • Define and make readily available the Wheely Supply metrics. Work with the Supply team to establish holistic metric frameworks to measure the performance of initiatives across the chauffeur lifecycle (acquisition, onboarding, retention, quality). Develop the internal self-service reporting capability for the Supply team and Wheely leadership to track the metrics on a daily basis.
  • Produce insights and make recommendations. Segment the chauffeurs by engagement / acceptance rate, establish baseline performance and work with the Supply team to propose 3 hypotheses to improve chauffeur performance across the segments.
  • Establish prediction problems and develop offline models. For example, build a chauffeur churn / performance prediction model as an input to help scale our Quality program and focus on high-risk chauffeurs, and work with product teams to implement it within the next 3-6 months.

Our ideal candidate

  • Degree in Business, Economics, Mathematics, Computer Science or a related field.
  • Proficiency in SQL.
  • Preferably, experience using tools like DBT, Looker, and Metabase.
  • Strong programming skills in Python or a similar language.
  • Strong written and oral English.

Benefits and perks

We expect excellence from our people — both on the road and in the office. In return, we offer flexible working hours, stock options, and a range of exceptional perks and benefits.

  • Competitive salary will be paid in EUR.
  • Employee stock options plan.
  • Medical insurance, including dental.
  • Life and critical illness insurance.
  • Lunch allowance.
  • Relocation allowance and visa sponsorship.
  • Best-in-class equipment.
  • Professional development subsidies.
Анастасия Слепухова IT Recruiter
Wheely

О компании Wheely

Сфера
Продуктовая компания
Инвестиции
$28M
Размер
201 - 500

At Wheely, we're a luxury brand on the outside, but a technology company on the inside, building the world's first Luxury-as-a-Service. We believe that time is the ultimate luxury and that modern engineering and design, combined with the industry’s highest standards of service, can unlock an unparalleled experience for our customers. From on-demand chauffeuring, concierge service, to our best-in-class app, we exist to help our clients reclaim their time by connecting them to the places and people that matter.

More than 40% of our team works in product & engineering, and both Wheely founders are technical. We are also unapologetically design centric. It’s not about A/B testing one hundred shades of blue, but crafting the perfect shade. We also take a privacy-first approach and believe that where people travel, and who they travel with, is at their discretion.

We have refused government requests to hand over journey data, and are currently developing bespoke technology to put our clients’ movements beyond even our own reach.

Backed by leading global investors, Wheely is poised for the next phase of our journey. Over the next 5-10 years, we plan to offer a full portfolio of luxury services and expand into more international cities, building on our success in London, Paris, and Dubai.

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