SimpleTexting

Delivery Manager

в SimpleTexting

3 500 —‍ 5 000 $/мес на руки

Relocate
iconМадрид, Испания
Специализация
Project Management
Уровень
Middle
Английский
B2 — Upper-IntermediateB2 — Upper-Intermediate
Команда
21 - 50 человек

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.

More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation in 2008. We dare to say: “whether you know us or not, you’ve definitely used our services.”

Join our Sinch SMB team as a Delivery Manager in Madrid, Spain

Role

In the role as Delivery Manager, you will coordinate delivery streams of European teams and work closely with Delivery Managers and other stakeholders worldwide:

  • Working in a distributed team's environment as a part of the global delivery team, lead the EU teams’ delivery process.
  • Meet Team Leads and Product Owners regularly to discuss plans, progress, issues & feedback. Keep the clear focus on the company priorities. Review roadmaps & KPIs.
  • Ensure the EU team's effective collaboration with other delivery centers.
  • Production incident management. Problems identification, solving or escalation supervision.
  • Mentoring Tech Leads and Product Owners on Agile processes and delivery best practices. Ensuring continuous improvements in the EU teams.

Requirements

  • 3+ years as a Project Manager and 1+ year as a Delivery Manager.
  • Good understanding of ITSM and Agile methodologies.
  • English / Russian speaker.

Big plus:

  • ITIL or alternative certification.
  • Work experience in worldwide distributed projects.

We offer

  • Hybrid work mode, both visiting Madrid Sinch office and working remotely.
  • You will be able to influence global customer experience: we have users in Australia, North America, UK, and New Zealand.
  • Unlimited flexible time-off policy with a 10-day minimum. Take the time that you need to operate at peak performance. We don’t limit vacation, sick, or personal days.
  • We will pay for you to get certified in CSPO, CSM, or any other courses.
  • Compensation in USD.
Светлана Коновалова Recruiter
SimpleTexting

О компании SimpleTexting

Сфера
Продуктовая компания
Инвестиции
Приватное финансирование
Размер
101 - 200

SimpleTexting — одна из ведущих веб-платформ для SMS-маркетинга, от бизнес-текстовых сообщений до объемных текстов. Среди клиентов: Samsung, Cisco, Stanford, Century21.

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