Service Reliability Engineer

Your role

• Run the production environment by monitoring availability and taking a holistic view of system health.
• Improve reliability, quality, and time-to-market of our suite of software solutions.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
• Provide primary operational support and engineering for multiple large distributed software applications.
• Build software and systems to manage platform infrastructure and applications.

You will

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault-finding.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Facilitate incidents, run blameless postmortems and complete root cause analysis investigations.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development speed and reliability with well-defined service-level objectives.
• Participate in system design consulting, platform management, and capacity planning.
• Contribute to handbooks / run-books, general documentation.
• Knowledge sharing, mentoring, providing training material and workshops.

The ideal candidate has

• Minimum 5+ years of strong hands on Linux and Windows experience.
• Experience programming in Golang, Python, C++ or Java at least 3+ years.
• Understanding of Linux and TCP/IP network fundamentals.
• Experience running services such as load balancers, relational databases, messaging systems and orchestration systems.
• Demonstrated expertise with Kubernetes and Docker in a hybrid environment.
• Experience with Gitlab CI/CD, Terraform (IaC).
• Experience analyzing and troubleshooting systems.
• Ability to quickly learn new technologies, frameworks, and architectures.

Would be an advantage:

• Experience working with globally distributed systems or infrastructure.
• Experience with Amazon AWS, Alibaba or Google Clouds.
• Experience with NGINX, HAProxy, Envoy, Traefik.
• Experience with Istio, Consul Mesh.
• Experience with PostgreSQL, ClickHouse, MongoDB, ElasticSearch.
• Experience with Etcd, Zookeeper, Consul.
• Experience with Redis, Kafka, RabbitMQ, NATS.
• Experience with Graylog, Loki, Prometheus, Thanos, Grafana, Zabbix.
• Experience with Jaeger, Sentry, Datadog.
• Experience with WAF, CDN.
• Experience with Rancher, Rancher2.
• Fluency in Golang and/or Python.

What we offer

• A fairly estimated and attractive package (competitive salary based on your expectations and internal benchmark) with the ability to start working remotely anywhere in the world.
• Company Car — the company will provide Exness-branded cars to those who relocated to Cyprus, parking near the office or a bus tickets.
• We’ll pay school or kindergarten fees (Annual Registration or Tuition Fees, Regular term fees, Half day service to kindergartens) for your children between 0 years — 18 years, up to three (3) children.
• L&D — support your need to replenish your knowledge and acquire new skills to do your job better via Continuous product education, Professional training & Certifications, Soft skill training, Language classes, and our very own Exness library.
• Sports Benefits — Our very own Sports Club with dedicated coaches doing group and individual training, on-site and online, sharing healthy recipes and life hacks + Free Sanctum Club Membership for you and your spouse. Jet Skis (if you have a speed boat operator license).
• Medical — in addition to having a Corporate Doctor, we cooperate with one of the biggest international insurance companies in order to provide medical insurance for you and your families. Coverage is provided for you, your spouse, and your children up to 18 years old. It includes Inpatient, Outpatient, and international support.