Operations Manager

Your role at Exness

We are looking for a professional and highly organized manager for the Technology Division who will be responsible for building, standardizing, and continuously improving operational processes.

Including operational planning, resource planning, operational reporting, workflows of cross-functional analytical teams, external communications, etc.

The candidate will have to interact with teams inside the Technology division and stakeholders within the company, describe and implement operational improvements, harmonizing them with company policies and global changes.

The position of Operations Manager assumes direct reporting to the Head of Technology Operations Office, the absence of direct subordinates (at least not from the beginning), close interaction with several team leaders, product owners and product managers in order to build and execute efficient operational work within the department.

You will

• Coordinate and constantly improve regular operation process; arrange and maintain timely updated roadmaps and performance reports.
• Conduct the regular review of all operational processes and procedures in order to ensure the most effective way of operational excellence in a technology environment.
• Facilitate improvements in operation workflow of cross-functional domain teams and functional teams, interconnection with vendors and other departments of the company.
• A continuous identification and implementation of operational best practice, identifying and highlighting further opportunities for process improvements.
• To be an entry point for tribe's stakeholders.
• Manage and analyze resource requirements.
• Increase the transparency of the tribe's work by creating Gantt and reports.
• Manage KPI and Metrics of Tribe.
• Analyze and enhance team performance in tribe.
• Facilitate and coordinate the creation, monitoring, and reporting of a tribe's plans to meet strategic goals.
• Arrange planning procedures, retrospective analysis of performance, to ensure achievement of all action points.
• Manage communication channels in the corporate portal, prepare announcements, arrange demo-days to communicate to stakeholders project status and results.
• Managing projects and strategic initiatives according to corporate methodology.

The Ideal Candidate

• 3+ years experience in Project / Process / Operations Management in IT.
• Bachelor degree.
• Understanding of Agile methodology, experience in applying SCRUM and KANBAN frameworks. Relevant certifications considered as an advantage.
• Have a strong business acumen and problem-solving ability, adaptability and stress tolerance.
• Strong experience in process analysis, identification, description, and automation using different tools and techniques; process management certification (BPMN, etc.) considered as an advantage.
• Experience in management of projects, programs for enterprise level: PRINCE2 / PMI is nice to know.
• Excellent Russian and English communications and presentation skills.

What we offer

• Outstanding conditions for professional growth and development, work in a very fast pace and challenging environment.
• Relocation package for the family and visa support.
• Competitive salary based on the candidate's expectations and internal benchmark.
• New branded corporate Mini Cooper Countryman S for the relocated employee.
• Medical insurance coverage for employees and family members, company fitness centre for employees and their spouse.
• Kindergarten / school compensation program.
• Company’s contribution to training & development.
• Outstanding office view.